OPERATIONS ASSOCIATE – ATLANTA, GA

 

JOB DESCRIPTION:
  - Administrative Tasks: Handle phone calls, schedule appointments, file paperwork, order supplies, and maintain equipment inventory.
  - Day-to-Day Operations: Oversee employees, manage customer inquiries, resolve operational issues, and ensure cross-departmental collaboration to achieve company goals.
  - Management Support: Execute instructions from management, enforce company policies, provide operational feedback, and track budgets and expenses.
  - Human Resources & Training: Assist with hiring (interviews and background checks), scheduling, employee relations, and onboarding. Develop training materials and deliver presentations on company policies and procedures.
  - Sales Management: Recruit, train, and monitor sales agents, and oversee sales processing.
  - Accounting & Finance Support: Prepare financial reports, process invoices, and assist with payroll and benefits administration.
  - Database & System Maintenance: Maintain accurate customer and operational records in the company database, coordinate cross-departmental meetings, and generate operational reports.
  - Customer Relations: Resolve customer complaints and manage inquiries to ensure high levels of client satisfaction.

 

BENEFITS:
  - Insurance: Health insurance eligibility after 60 days
  - PTO: 10 days sick/personal leave and 15 days paid vacation (eligible after 6 months)
  - 401(k): Match eligibility after 12 months
  - Bonuses & Wage Increases: Annual performance-based bonus, annual wage increases, and performance-based increases

REQUIREMENTS:
  - Education: High School Diploma
  - Work Experience: Minimum of 12 months in the U.S. as an Operations Associate, Sales Associate, or Client Service Associate in a small business management company.

SCHEDULE, LOCATION, AND COMPENSATION:
  - Schedule: Monday through Thursday, 8:00 AM – 5:00 PM ET
  - Location: 600 W Peachtree Street NW, Ste 1700, Atlanta, GA 30308
  - Compensation: $18.00 – $30.00 per hour (commensurate with U.S. work experience), paid bi-weekly and subject to standard federal and state deductions
 

HOW TO APPLY:
Please send your resume to : hr@rolagroupnyc.com